IMAP Inbox problem “Cannot move the items. The item cannot be moved. It was already moved or deleted, access was denied or the server unavailable.”
One of my email accounts is imap. The inbox having some weird behaviours. I cannot delete or move emails out of this account as I get the message “Cannot move the items. The item cannot be moved. It was already moved or deleted, access was denied or the server unavailable.”
However I can move or delete the same email on another machine running outlook 2013. I tried deleting and recreating the account on the machine running the 2016 preview. I also tried to fix the pst files and this did not work either. I also have Mac running outlook 2016 but there everything is fine.
Solutions:
Under Folder|Purge|Purge Options I had to check the boxes at the bottom of those settings to make items marked for deletion actually disappear. Every time I ‘deleted’ an item, Outlook was moving a copy to imap Deleted Items/Trash folder but was not removing it from the item’s current folder (Inbox or whatever.)
