When connecting to the Internet, speed, performance and redundancy are paramount. That’s why KLhost uses the PACIFIC LINK TELECOM premium network. Using this network offers our servers direct feeds from three tier 1 carriers and optimized for performance, not the lowest cost. With management services from TMS and the datacenter space from C4D KLhost is one of the few companies which actually owns the hardware we use for hosting our customers. Furthermore our hardware upgrade policy ensures all hardware is routinely upgraded to ensure the best possible level of service.

With PACIFIC LINK TELECOM’ simple network map connecting our servers to state-of-the-art equipment, we get as close to the cloud as possible, with the utmost in reliability and redundancy and we have all the speed we expect – guaranteed – without latency or packet loss, thanks to the Gigabit Ethernet connections and Internap Flow Control Platform (FCP).

Level 3/InterNap/Time Warner – Some providers take liberties when describing their carriers and whether their network offers border gateway protocol (BGP). We use Gigabit Ethernet connections from Internap, Time Warner and Level3 – we don’t push traffic to low-end providers. And, each network has its own entrance to the facility.

Cisco 6500 – Fully redundant Cisco architecture using 6500 Layer3 switches and hot swap router protocol (HSRP) failover protection

Internap FCP – intelligent routing
Our network provides the best of all worlds: BGP to support multiple providers, enhanced by the Internap 5200 flow control platform. Forget about the shortest or theoretical best route – the Internap FCP appliance definitively identifies the fastest route for your data. If it senses any latency or packet loss in the chosen direction, it reroutes around it. And, it won’t send traffic on a long, circuitous cross-country route just to avoid AS hops. With diverse entrances and FCP, the PACIFIC LINK TELECOM network is designed to sends traffic down the smartest path offering our customers the best possible speeds.

State–Of–The–Art Security
Beyond 24×7 on-site staff coverage, the datacenter is protected by sophisticated security to protect your data. This includes biometrics technology to secure entrances and access:

• Biometric scanners
• Multiple layers of 24×7 security cameras, card readers and keypads
• Equipment area accessible only with cardkey and keypads
• All cabinets, cages and suites are locking, with security upgrades available
• Facilities monitored with 24-hour recording and 5-day video storage

Failsafe Power Supply
Our highly reliable automatic backup systems ensure constant, uninterrupted power to your equipment:

• PowerWare and Leibert UPS systems operate independently to provide true redundancy.
• Multiple diesel generators covering the entire facility remain on standby.
• If commercial power fails, automatic transfer switches (ATS) immediately activate generators, monitor electric feeds and transfer stabilized loads to generators.
• The UPS systems keep equipment seamlessly powered, preventing resets while generators kick in.

Backup Systems
KLhost automatically provides backup data services to all shared hosting solutions clientele. Services are also optionally available to all dedicated and co-location clientele. KLhost utilizes backup hard drives on each individual server to store backups. Linux systems store zipped copies of server system files and client data files, for simple server rebuilding. Windows™ NT/2000/2003 servers store full image backups (identical copy of operating system and data at time of backup), for full system restoration. Off-server and off-site backup services are available as well.

24x7x365 Monitoring
The Data Center uses industry-standard SNMP (Simple Network Management Protocol) and provides round-the-clock monitoring of all hardware, including routers, switches, UPS systems, and servers. The Data Center also monitors power, environmental factors (such as temperature and humidity), generator status, and network connectivity. All critical services/ports are monitored, including FTP, HTTP, SMTP, HTTPS, SSH, TELNET, and POP3. Failure on any monitoring service results in and alerting our staff paging system.